Grievance Redressal System Using Django
Abstract
This project presents the design and
implementation of a web-based Grievance
Redressal System developed using the
Django framework and integrated with the
Google Translate API for multilingual
complaint translation. The system allows
users to file grievances in various languages,
which are automatically translated to
English to facilitate processing by the
concerned departments.
Downloads
References
Google Cloud Translation API
Google Cloud. (2024). Cloud Translation
API. Retrieved from
https://cloud.google.com/translate
This documentation provides insights into
how the Google Translate API can be
integrated with applications to offer
multilingual support, facilitating a broader
user base.
Django Documentation
Django Software Foundation. (2024).
Django Documentation. Retrieved from
https://docs.djangoproject.com/en/stable/
This reference provides comprehensive
details on Django's core features, including
its ORM, views, templates, and security
measures, essential for the development of
the Grievance Redressal System.
MySQL Documentation
Oracle Corporation. (2024). MySQL
Reference Manual. Retrieved from
The MySQL documentation offers extensive
guidelines on how to work with databases,
structure SQL queries, and handle large
datasets efficiently for the Grievance
Redressal System.
Introduction to Natural Language
Processing (NLP)
Bird, S., Klein, E., & Loper, E. (2009).
Natural Language Processing with Python.
O'Reilly Media.
This book offers foundational knowledge on
NLP techniques, which could be
implemented in future enhancements of the
Grievance Redressal System, such as
automatic categorization and sentiment
analysis.
OpenCV Documentation
OpenCV.org. (2024). OpenCV
Documentation. Retrieved from
https://opencv.org/documentation/
The OpenCV library could be leveraged for
integrating image recognition capabilities in
the Grievance Redressal System, allowing
multimedia complaints to be processed more
effectively.
Building Web Applications with Django
Wadsworth, S. (2018). Building Web
Applications with Django. Packt Publishing.
This book provides an in-depth look at
