Hotel Recommendation Using Machine Learning

Authors

  • Ms. Zeba Unnisa Assistant Professor, Dept. of CSE-AIML, Lords Institute of Engineering and Technology Author
  • Mr. Omer Ahmed Aayez Al Jaabri B.E Student Dept. of CSE-AIML, Lords Institute of Engineering and Technology Author
  • Mr. Syed Taleb B.E Student Dept. of CSE-AIML, Lords Institute of Engineering and Technology Author
  • Mr. Mohammed Mehfooz Professor, Department of Management, Kalinga University, Naya Raipur, Chhatisgarh Author

Keywords:

Machine Learning, natural language processing (NLP), user-centric recommendation systems

Abstract

This project introduces a Hotel Recommendation System built using Machine Learning techniques and a flexible plugin-based architecture to deliver highly personalized and context-aware hotel suggestions for users. The system adopts a hybrid recommendation approach, combining contentbased filtering, collaborative filtering, and natural language processing (NLP) for sentiment analysis on user reviews. This multi-faceted strategy enables the system to better understand user preferences, past behavior, and the sentiment behind user-generated content to generate accurate and meaningful hotel recommendations.
A key feature of this system is its plugin integration framework, which allows seamless incorporation of external services such as location-based APIs, real-time weather updates, travel platforms (e.g., Expedia, Booking.com), and user authentication
modules. These plugins enhance the system’s capabilities by offering contextually relevant suggestions—such as proximity to landmarks, local weather conditions, seasonal trends, and price optimization—improving the overall user experience. The machine learning models are trained on comprehensive hotel datasets and finetuned using performance metrics such as precision, recall, F1-score, and RMSE. The architecture ensures modularity, scalability, and adaptability for future enhancements or domain transfers. This project demonstrates the potential of combining machine learning with modular plugin design to create intelligent, dynamic, and
user-centric recommendation systems, particularly in the travel and hospitality domain.

Downloads

Download data is not yet available.

References

1. Deng, X., & Qi, Q. (2007). Analysis of e-commerce recommendation system. Enterprise Economy, (8), 116–117.

2. Zen, C., Xing, C., & Zhou, L. (2002). Personalization services technology. Journal of Software, 13(10), 1953–1955.

3. Gao, H., & Li, W. A Hotel Recommendation System Based on Collaborative Filtering and Rank Boost Algorithm. IEEE International Conference on Computer and Information Technology.link

4. Hu, Y. H., & Lee, P. J. (2016). Hotel Recommendation System Based on Review and Context Information: A Collaborative Filtering Approach. Pacific Asia Conference on Information Systems.link

5. Sharma, Y., & Bhatt, J. (2015). A Multi Criteria Review-Based Hotel Recommendation System. IEEE International Conference on Computer and Information Technology.link

6. Aciar, S., Zhang, D., Simoff, S., & Debenham, J. (2006). Recommender System Based on Consumer Product Reviews. Proceedings of the IEEE/WIC/ACM International Conference on Web Intelligence.link

7. Plantie, M., Montmain, J., & Dray, G. (2005). Movies Recommender Systems: Automation of the Information and Evaluation Phases in a Multicriteria

Decision-Making Process. In K. Andersen et al. (Eds.), Database and Expert Systems Applications, Lecture Notes in Computer Science (Vol. 3588, pp. 633–644). Springer.link

8. Esparza, S. G., O’Mahony, M. P., & Smyth, B. (2011). Effective Product Recommendation Using the Real-Time Web. In Research and Development in Intelligent Systems XXVII (pp. 5–18). Springer London.link

9. Chen, L., Chen, G., & Wang, F. (2015). Recommender Systems Based on User Reviews: The State of the Art. User Modeling and User-Adapted Interaction, 25(2), 99–154.link

10. Sammour, M., & Othman, Z. (2016). An Agglomerative Hierarchical Clustering with Various Distance Measurements for Ground Level Ozone Clustering in Putrajaya, Malaysia. International Journal on Advanced Science, Engineering and Information Technology, 6(6), 1127–1133.

11. Al-asadi, T. A., Obaid, A. J., Hidayat, R., & Ramli, A. A. (2017). A Survey on Web Mining Techniques and Applications. International Journal on Advanced Science, Engineering and Information Technology, 7(4), 1178–1184.

12. Batmaz, Z., Yurekli, A., Bilge, A., & Kaleli, C. (2018). A Review on Deep Learning for Recommender Systems: Challenges and Remedies. Artificial Intelligence Review.link

13. Burke, R. (2002). Hybrid Recommender Systems: Survey and Experiments. User Modeling and User-Adapted Interaction.link

14. Alencar, P., & Cowan, D. (2018). The Use of Machine Learning Algorithms in Recommender Systems: A Systematic Review. Expert Systems with Applications, 97, 205–227.link

15. Dehghani, Z., Reza, S., Salwah, S., & Salim, B. (2015). A Systematic Review of Scholar Context-Aware Recommender Systems. Expert Systems with Applications, 42(3), 1743–1758.link

16. Betru, B. T., Onana, C. A., Tilahun, B., Awono, C., & Batchakui, B. (2017). Deep Learning Methods on Recommender System: A Survey of State-of-the-Art. International Journal of Computer Applications, 162(10), 975–8887.link

17. Kitchenham, B. (2007). Guidelines for Performing Systematic Literature Reviews in Software Engineering. Software Engineering Group, School of Computer Science and Mathematics.

18. Véras, D., Prota, T., Bispo, A., Prudêncio, R., & Ferraz, C. (2015). A Literature Review of Recommender Systems in the Television Domain. Expert Systems with Applications, 42(22), 9046–9076.link

19. Zhang, F., Yuan, N. J., Lian, D., Xie, X., & Ma, W.-Y. (2016). Collaborative Knowledge Base Embedding for Recommender Systems. In Proceedings of the 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (pp. 353–362).link

20. Su, X., & Khoshgoftaar, T. M. (2009). A Survey of Collaborative Filtering Techniques. Advances in Artificial Intelligence, 2009(Section 3), 1–19.link

21. Khanian, M., & Mohd, N. (2016). A Systematic Literature Review on the State of Research and Practice of Collaborative Filtering Technique and Implicit Feedback. Artificial Intelligence Review, 45(2), 167–201.link

22. Guo, Y., Liu, Y., Oerlemans, A., Lao, S., Wu, S., & Lew, M. S. (2016). Deep Learning for Visual Understanding: A Review. Neurocomputing, 187, 27–48.link

23. Damaged, K. M. M., Ibrahim, R., & Ghani, I. (2017). Cross Domain Recommender Systems: A Systematic Literature Review. ACM Computing Surveys, 50(3), 1–34.link

24. Zarrinkalam, F., & Kahani, M. (2012). A Multi-Criteria Hybrid Citation Recommendation System Based on Linked Data. In 2nd International eConference on Computer and Knowledge Engineering (ICCKE) (pp. 283–288).link

25. Adomavicius, G., & Tuzhilin, A. (2005). Toward the Next Generation of Recommender Systems: A Survey of the State-of-the-Art and Possible Extensions. IEEE Transactions on Knowledge and Data Engineering, 17(6), 734–749.link

26. Jannach, D., Gedikli, F., Karakaya, Z., & Juwig, O. (2012). Recommending Hotels Based on Multi-Dimensional Customer Ratings. In ENTER: International Conference on Information and Communication Technologies in Tourism (pp. 320–333). Springer.link

27. Kim, S. Y. (2018). Predicting Hospitality Financial Distress with Ensemble Models: The Case of US Hotels, Restaurants, and Amusement and Recreation. Service Business, 12(3), 483–503.link

28. Ray, B., Garain, A., & Sarkar, R. (2021). An Ensemble-Based Hotel Recommender System Using Sentiment Analysis and Aspect Categorization of Hotel Reviews. Applied Soft Computing, 98, 106935.link

29. Plantie, M., Montmain, J., & Dray, G. (2005). Movies Recommender Systems: Automation of the Information and Evaluation Phases in a Multicriteria Decision-Making Process. Lecture Notes in Computer Science, 3588, 633–644.link

30. Esparza, S. G., O’Mahony, M. P., & Smyth, B. (2011). Effective Product Recommendation Using the Real-Time Web. In Research and Development in Intelligent Systems XXVII (pp. 5–18). Springer London.link

Published

2025-04-19

Issue

Section

Articles

How to Cite

Hotel Recommendation Using Machine Learning. (2025). International Journal of Multidisciplinary Engineering In Current Research, 10(4), 86-97. https://ijmec.com/index.php/multidisciplinary/article/view/599