Digital India – What People Think About It?

Abstract

The research objectives were to analyze people's perceptions about the initiative, determine demographic differences in these perceptions, identify implementation challenges, and suggest improvement measures. Four null hypotheses were tested, positing no significant differences in perception based on gender, age, occupation, and marital status. The methodology employed a descriptive and analytical approach using primary data from 141 respondents through structured questionnaires, analyzed using ANOVA and percentage methods. Results confirmed all null hypotheses, indicating that perception of Digital India features remains consistent regardless of demographic variables. Most respondents believe the initiative will uplift living standards and develop the Indian economy, though government awareness efforts were deemed insufficient. Major implementation challenges include illiteracy, slow internet speed, connectivity issues, cybersecurity concerns, and high costs. Recommendations include enhancing digital literacy, building technical skills, promoting digital adoption across all societal strata, defining the private sector's role, and improving rural digital infrastructure. The initiative has already shown significant impact with millions using services like DigiLocker and MyGov platform.